Help & FAQs
We do not tie anyone into a contract! What we do is take payment upfront for both your first and your last month. Thereafter you roll on a direct debit and should you ever wish to cancel then it is a full calendar months’ notice on or before your direct debit order date.
You have to be age 11+ but attending high school! This has to be proven by showing us a My Fife Card for proof of age and attendance.
Of course you can, you can turn up at anytime within our opening hours and a member of staff will be able to show you around the club.
Yes you can! You have the choice of buying a single session pass, an all day pass, a week pass or a one month pass. You can get access to our gym, classes, sauna and steam rooms! All passes can be purchased at any of our branch receptions.
Signing up to a membership with Gym64 is easy, memberships can be created online on our memberships page, pick your membership, fill in the form then our team will do the rest or you can head directly to your closest branch in Dunfermline, Kirkcaldy or Glenrothes and sign up there, no appointment required!
Yes we have a Corporate Membership tier, you can read more about the Scheme on our Corporate page. Our corporate membership includes selected businesses and members of the community such as over 60s – if you’d like your business added you can complete the form on our corporate page to enquire.
It is not mandatory to get an induction before you start but we do highly suggest you do if you are not 100% comfortable or used to the equipment we have in our gym. After an induction you will then know how to use all equipment safely and effectively, understand proper techniques and set your foundation for a successful fitness journey.
All members are welcome back to join Gym64 unless banned from the club and regardless of any previous accounts even if you fell into arrears previously.
Gym64 operates on three different membership tiers – Intro, Pro and Elite. You can view all the options on our membership page and see a full breakdown of what is included in each.
Yes lockers are available at all 3 Gym64 branches, these are located within our changing rooms. In Glenrothes they are operated using an electronic keypad and in Dunfermline & Kirkcaldy – using tokens which are available from recepetion.
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Yes we offer Personal Training at Gym64! We have personal trainers available in all 3 branches.
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You can book all classes on our FitSense app! If you are not a member and want to attend a class you can call us and we can book you in.
Dunfermline: 01383 636464
Kirkcaldy: 01592 646465
Glenrothes: 01592 555564
Booking a Les Mills Virtual Class is very simple! To get a studio booked for a Virtual class you can either call us or just visit any reception on your way in to the gym and we’ll do the rest for you.
Yes, you can bring a friend using one of our exclusive VIP passes! These are available only to our Pro and Elite members. Pro members receive 1 VIP pass per month, while Elite members receive 2. They’re perfect for inviting friends or family to experience the club.
We welcome all member referrals! As a Pro or Elite member, you’ll receive exclusive VIP guest passes each month, Pro members get 1 pass, and Elite members receive 2. Please note, we don’t currently have a formal referral scheme in place.
You can access more than one gym with both our Corporate and Elite memberships – these memberships gain you access to all 3 branches, you can scan in using our Fitsense app at any club.
Upgrading or downgrading is really easy the best way to do this is to speak with our reception team and they’ll be able to make the changes.
They are no restrcitions for Members of Gym64, there are no limits to your visits, you can visit unlimited times and attend as many classes as you like.
To book any of these appointments, you can speak to our reception team who will book you in with one of our fitness team on a date and time that suits you best!
If your payment fails for any reason, don’t worry please just contact reception to get this sorted!
Yes, you can change your direct debit date, please do a date request change at your branch at the reception desk.
If you wish to leave us and cancel your membership then please fill in our online cancellation form and our team can process your cancellation.
If you wish to cancel your Gym Membership, it is 1 full months’ notice on or before your direct debit order date. This last direct debit does come out of the bank and the month you paid in advance, when you became a member gets tagged onto the end of that, allowing you to use the gym for two final months.
Please DO NOT cancel your direct debit, if you wish to cancel your membership then please speak with our team. Simply call your branch or fill in our online cancellation form and our team can process your cancellation.
Don’t worry if you have lost something in any of our gyms, we have a lost and found behind each reception, speak to the team, they are always happy to help.
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Yes, Gym64 are open on all bank holidays! Anytime we are closed – we’ll also advertise this on Social Media and within the Clubs.
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